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Communicating Effectively

When: Wednesday, June 17, 2015
10:00 AM - 12:00 PM
Description: In this workshop participants will learn about the different methods of communications and how to make the most of each of them. Participants will:
* Review what communication is and the various communication channels
* Identify barriers to communication and how to overcome them
* Use the STAR method to speak on the spot
* Practice how to listen actively and effectively
* Ask good questions
* Use appreciative inquiry as a communication tool
* Establish common ground with others
* Use “I” messages

Contact: Sheila Whitaker, 8045
Contact: > See Description for contact information
Topical Areas: Training, Workshop, audience: Faculty, audience: Staff, topic: Human Resources
Registration: Registration is required for this event. If you do not see a registration box or a UMassD Login form here: