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Tuesday, February 11, 2014
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2:30 PM
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4:30 PM
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Performance Management
- Location: Charlton College of Business, Room 115,
, 285 Old Westport Road, Dartmouth, MA
- Contact: > See Description for contact information
- Description: Managing and evaluating employee performance is one of the more challenging roles of a supervisor. Whether you are new to it or in need of a refresher, in this session you will:
• Understand how performance management works
• Learn about best practices and the tools to make it work
• Discuss effective goal-setting
• Review the common pitfalls of performance evaluations
• Learn how to give effective feedback
Facilitator: Sheila Whitaker
Location: CCB115
- Topical Areas: Workshop
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10:00 AM
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12:00 PM
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Excel Charts
- Location: Claire T. Carney Library, Room 226
, 285 Old Westport Road, Dartmouth, MA
- Contact: CITS: Computing & Information Technology Services
- Description: This workshop provides a thorough exploration of charting with Excel. Participants create pie, line, stacked column, stock and scatter charts, and learn the proper uses of each. Custom axis formatting and trendlines are also covered. Previous Excel experience is required.
This workshop takes place in the Library, room 225.
Contact Rich Legault for more information at 508-999-8799,
or email RLegault@umassd.edu.
Seating is limited, so please register today!
- Topical Areas: Training, Workshop, audience: Everyone
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Wednesday, February 12, 2014
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2:00 PM
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4:00 PM
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Introduction to Filemaker Pro
- Location: Claire T. Carney Library, Room 226
, 285 Old Westport Road, Dartmouth, MA
- Contact: CITS: Computing & Information Technology Services
- Description: This workshop provides an introduction to Filemaker Pro. Participants create a database, define fields, and create basic layouts, including labels. Filemaker’s data entry, find and sort features are covered in detail. Importing and exporting data, and creation of value lists are also introduced. No previous Filemaker Pro experience is needed.
Contact Rich Legault for more information at 508-999-8799,
or email RLegault@umassd.edu.
Seating is limited, so please register today!
- Topical Areas: Training, Workshop, audience: Everyone
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10:00 AM
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12:00 PM
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BuyWays Requisitioner Training
- Location: Charlton College of Business, Room 115,
, 285 Old Westport Road, Dartmouth, MA
- Contact: > See Description for contact information
- Description: This session will instruct users with a status of Requisitioner on the usage of BuyWays. This will be held in CCB-115.
Contact Kirk Hellmuth (khellmuth@umassd.edu) x8085.
- Topical Areas: Training, audience: Faculty, audience: Staff, topic: Finance
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Thursday, February 13, 2014
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2:00 PM
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4:00 PM
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Introduction to InDesign Part 1
- Location: Claire T. Carney Library
, 285 Old Westport Road, Dartmouth, MA
- Contact: CITS: Computing & Information Technology Services
- Description: InDesign is a sophisticated page layout and graphic design tool geared toward print publication. The first workshop in the three part series covers the basics of Adobe InDesign, and is intended for users with little or no InDesign experience. Topics covered include working with the toolbox, palettes and document window, as well as setting up pages, guides and grids.
This workshop takes place in the Library, room 225.
Contact Rich Legault for more information at 508-999-8799,
or email RLegault@umassd.edu.
Seating is limited, so please register today!
- Topical Areas: Training, Workshop, audience: Everyone
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9:00 AM
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10:30 AM
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BuyWays Shopper Training
- Location: Charlton College of Business, Room 115,
, 285 Old Westport Road, Dartmouth, MA
- Contact: > See Description for contact information
- Description: This session will instruct users with a status of Shopper on the usage of BuyWays. This will be held in CCB-115.
Contact Kirk Hellmuth (khellmuth@umassd.edu) x8085.
- Topical Areas: Training, audience: Faculty, audience: Staff
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10:00 AM
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12:00 PM
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Customer Service in Higher Ed
- Location: Charlton College of Business, Room 115,
, 285 Old Westport Road, Dartmouth, MA
- Contact: > See Description for contact information
- Description: Higher education institutions are dealing with decreased revenues and searching for ways to do more with less. More and more emphasis is placed on enrollment management (recruitment, retention, and progression), recognizing how critical this revenue source is for the long term sustainability of the university. With the goal of increasing revenues by attracting and retaining students, the university’s customers, the university would benefit from meeting or exceeding the needs of their customers. But what does customer service look like in higher ed? In this session you will learn more about customer service principles that should be leveraged in a higher ed setting.
Facilitator: Sheila Whitaker
Location: LIB 314
- Topical Areas: Workshop
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